FAQ
Do you offer free shipping?
Yes. We offer free U.S. shipping on orders $49 and over.
When will my order ship?
Once your order has been fulfilled, you’ll receive tracking information using the contact information provided at checkout.
How can I track my order?
Once your order ships, use the tracking link in your shipping confirmation to follow its delivery status.
What is your return policy?
Unopened products are eligible for return within 30 days. Please contact us through our Contact page with your order number before sending anything back.
What should I do if my order arrives damaged, missing an item, or incorrect?
Please contact us with your order number and photos of the issue. Our team will review it and help resolve the problem.
Can I purchase KABUT products individually?
Yes. Amber Gem Body Wash, Diamond Crystal Essence Shampoo, and Tahitian Black Pearl Conditioner are available individually. You can also shop the Premium Care Trio Bundle for the complete routine.
What is included in the Premium Care Trio Bundle?
The bundle includes one Amber Gem Body Wash, one Diamond Crystal Essence Shampoo, and one Tahitian Black Pearl Conditioner.
How do I use Amber Gem Body Wash?
Apply to wet skin, work into a lather, and rinse thoroughly.
How do I use the shampoo and conditioner?
Massage the shampoo into wet hair and scalp, then rinse thoroughly. Follow with conditioner through the lengths and ends of the hair, then rinse.
Where can I find the full ingredient list?
Ingredient information is available on each product page and on the product packaging. For the most up-to-date ingredient information, please refer to the packaging you receive.
How can I contact KABUT?
Visit our Contact page to get in touch with our team.